Contact us

Complaints

If we let you down, we want to hear about it.
How to contact us with a complaint

Telephone and Fax Numbers

Department Phone Fax E-Mail
General enquiries 13 13 69 1800 558 539 clientservices@ioof.com.au
Adviser services 1800 659 634 1800 558 539 adviserservices@ioof.com.au
Investor, Corporate and Employer services 1800 062 963 1800 558 539 clientservices@ioof.com.au

The telephone and fax numbers of the principal IOOF offices are listed below.

Mailing address

IOOF Investment Management Limited
Reply Paid 264
Melbourne, VIC 8060
Australia

Registered Office

  • IOOF Holdings Ltd ABN 49 100 103 722
  • Level 6, 161 Collins Street, Melbourne, VIC, 3000, Australia

State Offices

State Mailing Address Street Address
Victoria
Tasmania and
South Australia
GPO Box 264
MELBOURNE VIC 3001
Level 6
161 Collins Street
Melbourne, VIC, 3000, Australia
New South Wales and
Australian Capital Territory
Locked Bag 4004
QVB Post Office
SYDNEY NSW 1230
Level 22
207 Kent Street
SYDNEY NSW 2000
Queensland and
Northern Territory
PO Box 1085
MILTON QLD 4064
Ground Floor
33 Park Road
MILTON QLD 4064
Western Australia PO Box 1747
WEST PERTH WA 6872
Level 1
673 Murray Street
WEST PERTH WA 6005

Responsible Entity

  • IOOF Investment Management Limited
  • ABN 53 006 695 021
  • Australian Financial Services Licence number 230524
  • Level 6, 161 Collins Street,Melbourne, VIC, 3000, Australia

Trustee

  • IOOF Investment Management Limited
  • ABN 53 006 695 021
  • Australian Financial Services Licence number 230524
  • Level 6, 161 Collins Street,Melbourne, VIC, 3000, Australia